All original material remains the property of Sabrina Gaffney until final payment has been made. Until final payment is made, the Client is prohibited from publishing, reproducing, altering, or redistributing any material produced by Sabrina Gaffney.
Once final payment has been received, the Client secures copyright to the material. However, Sabrina Gaffney retains the right to use any portion of the material for self-promotional interests only, unless the client explicitly requests not to in writing prior to completion of the project. In the event that a project is cancelled before completion, the Client waives copyright to any and all work completed.
Sabrina Gaffney relinquishes all responsibility for any legal repercussions which may be incurred on publication or distribution of material by, or on behalf of, the Client. It is the responsibility of the Client to ensure that all information provided is factual and correct.
Where Sabrina Gaffney has created original brand/product names, or company slogans, Sabrina Gaffney will take all due care to ensure that no existing copyright or trademarks apply, however, time for any applicable search fees will be charged to the Client.
Cancellation by Client
In the event that the Client is required to cancel a project, Sabrina Gaffney will keep the required 50% deposit or retainer, which will act as the cancellation fee. Should the client decide to cancel mid-project, the client will be charged for the hours that exceed the deposit amount.
Cancellation by Cagey Copywriter
In the event that Sabrina Gaffney is required to cancel a project, the Client will be under no obligation to make payment for any work not completed. Any monies already paid will be refunded in full to the Client. Should the Client wish to use any completed material and secure copyright to that material, the Client may pay for all or any work completed to date.
Materials Provided by Client
Ultimate success is highly dependent on the level of involvement from the Client. The Client needs to have an information gathering session with Sabrina Gaffney via phone or in person within three business days of signing the client agreement and paying the deposit.
Once Sabrina Gaffney conducts the information gathering session and has a better understanding of the brand and objectives, information such as desired FAQ questions and testimonials will often be requested.
All requested materials need to be received within two days after the information gathering session date so that Sabrina Gaffney can successfully deliver a draft of the copy on the specified due date. Sabrina Gaffney would be more than happy to advise and assist with this process.
During the duration of the project, the Client needs to be available to answer any further questions Sabrina Gaffney has via email within 24 hours.
It is Sabrina Gaffney's responsibility to interview the client, scope out the competition, and make sure there is a clear understanding of the client's business. The Client also has a responsibility to make sure that they've been clear on what their expectations are for the copy, and have provided extensive and accurate information about their business.
Minor edits are included in the cost of all copy. This includes rewriting sentences, adding sentences, and moving syntax around. Any major rewrites exceeding four hours of editing time will be charged at a $50 hourly rate.
To ensure a quick turnaround time, revisions should be requested within a week of receiving the draft. Revisions can be made up to 30 days after submission of the draft. If Sabrina Gaffney hasn't heard from the Client after this period of time, it will be assumed that the copy is acceptable.
Unless prior arrangements have been made, all projects are subject to a prepayment of 50% of the total job cost prior to Sabrina Gaffney commencing any project.
An invoice will be sent with the project draft. Payment of the remaining fees are required within 15 days of the invoice date. If the Client wants revisions made before making their final payment, they need to make arrangements during this time frame. Otherwise, Sabrina Gaffney will be happy to make revisions after receiving payment.
All retainer based business, such as on-going social media management, must be paid by the Client in advance on a monthly or bi-weekly basis.